Irate customers took to social media yesterday venting their frustrations as their debit and credit cards were declined.
FNB says the problem was caused by a queue on the system slowing down transactions.
The institution’s Vidya Medapati said, “FNB apologises to our customers for the inconvenience caused. We do view this problem quite seriously especially if it affects our customers. Sufficient remediation has been put in place almost immediately after the problem was experienced. We are confident that his should not happen again.”
