KFC Africa caught wind of the story and has since issued a formal response to the claim and addressed their serving standards – which some may find questionable after the saga of the chicken pieces allegedly being washed on the floor behind their Braamfontein outlet.
“KFC takes food safety extremely seriously, and the KFC team in the United States has made various attempts to contact the customer, but he is refusing to talk to them directly or through an attorney,” managing director of KFC Africa, Doug Sham responded.