SOUTHERN CAPE NEWS - The South African National Roads Agency (Sanral) urges motorists who have had issues with recent Tsitsikamma Toll Plaza charges, to contact authorities to verify the deductions. This response was prompted after several Plettenberg Bay motorists recently claimed unsolicited charges at the toll gate.
Sanral Southern Region manager Mbulelo Peterson said the Tolcon Group manages the Tsitsikamma Toll Plaza, collecting toll tariffs on behalf of Sanral. He assured road users that transactions processed were valid and not linked to fraudulent activity.
"There were delays in the bank-issued card transaction processing at the toll plaza due to a change in the bank interfaces with the plaza. The change was brought about by the bank and not the toll plaza.
"The bank advised that the setup of the new interfaces took longer than anticipated and all bank-issued card transactions were held back for a period. Once the interfaces were addressed, the registered transactions were then affected. Accordingly, the net result was that affected road users paid toll fees at a later date."
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